Terms and Conditions
1. INTRODUCTION
1.1 Please note to use the Service Users must accept these Terms which
should be read carefully prior to using the Service. These Terms
represent a binding contract between OtraGuide and the User. If the User
does not wish to be bound by these Terms, the User should not accept
these Terms.
2. DEFINITIONS
2.1 In this Agreement the following terms shall unless the context
otherwise requires have the following meanings:
| Term | Definition |
|------------------------------|------------|
| "Content" | means information, software, photographs, video, graphics, music, sound, and other material that appears on the Website or are made available through the Service |
| "Service" | means the offering of Venues for booking, entertainment, advertisements, Tickets for sale, and information by OtraGuide by means of the Website and/or SMS |
| "Intellectual Property Rights" | means throughout the world all copyrights, database rights, trademarks, trade names, patents, and other intellectual property rights created, developed, and already in existence |
| "Page" | means a page of the Website |
| "PDPs" | means potentially destructive contaminating or harmful programs or components such as, but not limited to, worms, trojan horses, and viruses |
| "Server" | means the server used by OtraGuide to host the Website |
| "Ticket" | means a ticket purchased via the Website to allow a User entry into an Event |
| "Terms" | means these terms and conditions |
| "User" | means the individual or corporate entity (including any sole trader, partnership, limited company, or other organization or person) that has registered (either itself or by means of a duly authorized officer, agent, or other representative) with OtraGuide by means of the registration screen on the Website or that uses the Website and/or Service, and shall include any Venue, Promoter, and/or Rep |
| "User's Equipment" | means the User's own computer equipment, telecommunications dial-up connection, software, any telecommunication services and communications lines (including any public lines) required by the User properly to access and use the Service |
| "Website" | means the website with URL http://www.otraguide.com or such other URL or URLs as OtraGuide may in its sole discretion from time to time decide by means of which OtraGuide may provide the Service |
| "OtraGuide" | means OTRA GUIDE Inc. a Delaware Registered company with a mailing address of 5971 W, 3rd St, Los Angeles, CA, 90036, USA |
| "Event" | means a specified event on a specified date for which Tickets are sold by a Promoter via the Website |
| "Venue" | means person(s) signing up to OtraGuide in order to use extended features to advertise a specific venue for which booking may be made |
| "Rep" | means a person who is a User who promotes Events to other third parties and in the event of a booking for an Event by a third party recorded via the Rep's specific link, receives a commission |
| "OtraGuide Software" | means the software owned by OtraGuide which may be licensed to Venues and/or Promoters on the terms of a separate license agreement between OtraGuide and a Venue and/or Promoter |
| "Promoter" | means person(s) signing up to OtraGuide in order to use extended features to advertise and/or sell Tickets online for an Event |
2.2 Words denoting the singular number only shall include the plural and
vice versa. Words denoting any gender shall denote all genders and words
denoting persons shall include individuals and corporate entities.
3. COMMENCEMENT OF TERMS' APPLICABILITY
These Terms shall be effective from the time that the User first
registers to use the Website and/or uses the Service. These Terms and
shall remain in force until or unless terminated in accordance with
these Terms.
4. VARIATION OF TERMS
OtraGuide may vary these Terms at any time. Such variations shall become
effective immediately upon the posting of the modified Terms on the
Website or notification to the User, as OtraGuide shall decide. By
continuing to use the Service following any such variation the User
shall be deemed to accept such variation.
5. USE OF THE SERVICE BY THE USER
5.1. The User shall be responsible for obtaining and maintaining the
User\'s Equipment. OtraGuide has no responsibility or liability with
respect to the User\'s Equipment.
5.2. The User shall ensure at all times that its use of any part of the
Service, including connection of the User\'s Equipment to the Server, is
in accordance with all applicable data protection and other laws,
licenses, codes of practice and regulations.
5.3. The Service shall only be used by the User or a duly Authorized
Officer, Agent or other Representative of the User, and not by any third
party.
5.4. The User shall not permit anyone else to copy, store, modify,
transmit, distribute, broadcast any part of the Content except where it
is necessary to do so to enable the User to use the Service in
accordance with these Terms.
5.5. OtraGuide at its sole discretion reserves the right to refuse to
accept a user's registration or to limit a User\'s access to the whole
or any part of the Service at any time.
5.6 The User agrees that the Promoter and Venue will get access to your
name and email address as attendees of an event or booking. This does
not give them the permission to market to you unless explicitly stated.
5.7 The User agrees that OtraGuide is able to use any video footage or
photography obtained of them when recording a OtraGuide promotional
video or picture.
6. TICKET SALES
The User acknowledges and agrees that:
6.1 OtraGuide is the agent of the Promoter of the Event to conclude
Ticket transactions between the User and the OtraGuide on payment of the
relevant Ticketing fee.; \
6.2 where the User wishes to make a booking at a Venue for which the
payment of a deposit is required, OtraGuide is the agent of the Venue to
conclude such bookings between the User and the Venue on payment of the
relevant deposit sums; \
6.3 receipt of the correct Ticketing fee or deposit sums by OtraGuide as
agent on behalf of the Promoter or Venue from the User shall discharge
the User\'s debt to that Promoter or Venue; and\
6.4 OtraGuide t does not act as agent of any Users who are not Promoters
or Venues.
6.5 When attending ticketed events bought through OtraGuide or when
making a booking through OtraGuide you agree that any film or
photography captured of you at the event/venue can be used for
promotional purposes only.
6a. NORMAL PAY TICKET SALES
6a.1. Tickets for Events, or bookings for Venues sold through OtraGuide
normal pay method, will be processed through OtraGuide own online
merchant and bank account. Transactions of this nature are covered by
this clause 6a.
6a.2. Refunds for bookings at Venues: any refund for a booking at a
Venue will be governed by the Venue's refund policy acting in its sole
discretion, and it is the User's responsibility to check the Venue's
policy prior to making the booking. OtraGuide has no control over the
Venue's refund policy.
6a.3. Refunds for Tickets and Events prior to the Event: The User may
sometimes apply for a refund prior to the Event in question provided
that Tickets for the Event remain on sale, although this is at the
complete discretion of the Event's Promoter as legally, they are not
required to refund a Ticket for an Event where the User has changed its
mind about attending. It is the User\'s responsibility to check the
relevant Event policy with the Promoter prior to purchasing the Ticket
by clicking on any relevant link to terms and conditions.
6a.4. Refunds where an Event is cancelled: Should an Event be cancelled,
the Promoter of the Event will take full responsibility for the refund,
inform the User prior to such cancellation and the User will be entitled
to a refund subject to clause 6a.5 below.
6a.5 Where a refund is to be granted by the Promoter or Venue (as
applicable) in accordance with clauses 6a.2, 6a.3 or 6a.4 above, and
OtraGuide has not been required to pass on, or has not in fact
transferred the relevant User's monies to the Promoter or Venue (as
applicable), OtraGuide shall endeavor to refund the relevant User's
monies as soon as possible and in any event within 30 days. If, however,
the User's monies have been passed on to the Promoter or Venue (as
applicable), then OtraGuide shall have no obligation to refund the
User's monies and the Promoter or Venue (as applicable) hereby expressly
undertakes to refund the User directly in accordance with its terms and
conditions. To facilitate this, OtraGuide shall pass to the User all
contact information relating to the Promoter or Venue (as applicable)
necessary for the User to obtain a refund directly from the Promoter or
Venue (as applicable). Any transaction handling fees that apply to the
purchase of Tickets or bookings at Venues will only be refunded where
the delivery or handling service has not already been carried out.
6a.6 Any refunds requested by the User are the responsibility and
discretion of the Promoter only. The User through buying a ticket on
OtraGuide commits to the Promoter\'s own terms and condition stated on
the issued ticket and on their ticket web page.
6b. DIRECT PAY TICKET SALES
6b.1. Tickets sold through OtraGuide direct pay method are Tickets sold
for Events advertised by Promoters and bookings at Venues, where
transactions are processed through the Promoter\'s or Venue's (as
applicable) merchant account, not OtraGuide. Transactions of this nature
are covered by this clause 6b.
6b.2. The Event Promoters and Venues are directly responsible for
setting their own terms and conditions, including cancellation and
refund policy.
6b.3. It is the responsibility of the User wishing to purchase a Ticket
for an Event or book a Venue to check the terms referred to in 6b.2
above with the Promoter or Venue (as applicable) before the purchase of
any Tickets or booking of a Venue.
6b.4. OtraGuide is in no way responsible for Tickets or Bookings for
Venues sold through the direct pay method and has no authority to issue
refunds. Users must contact the relevant Promoter or Venue regarding any
refund and the Promoter or Venue (as applicable) hereby expressly
undertakes to pay such refunds as are due to Users in accordance with
its terms and conditions.
6b.5 Any refunds requested by the User are the responsibility and
discretion of the Promoter only. The User through buying a ticket on
OtraGuide commits to the Promoter\'s own terms and condition stated on
the issued ticket and on their ticket web page.
7. INTELLECTUAL PROPERTY
7.1. All rights in the design, text, graphics, music, photographs,
sound, video and other material on the Website and the selection or
arrangement thereof are the copyright of OtraGuide or other third
parties.
7.2. The User must not modify the paper or digital copies of any
materials they have printed off or downloaded from the Website in any
way, and must not use any illustrations, photographs, video or audio
sequences or any graphics separately from any accompanying text.
7.3. The User must not use any part of the materials on the Website for
commercial purposes without obtaining a license to do so from OtraGuide.
7.4. If the User prints off, copies or downloads any part of the Website
in breach of these Terms, the User shall have no further rights to use
the Website or Service and the User must, at OtraGuide\'s option, return
or destroy any copies of the materials they have made.
7.5 Any Tickets issued by OtraGuide are the intellectual property of
OtraGuide and it reserves all rights to place whatever advertising on
such Tickets as it sees fit.
8. USERS' WARRANTIES AND REPRESENTATIONS
8.1. The User warrants to OtraGuide that its use of the Service shall:
8.1.1. not be in breach of any contractual, statutory or common law
rights of any third party (including but not limited to infringement of
Intellectual Property Rights, data protection, defamation, theft, fraud,
drug-trafficking, money-laundering and terrorism statutes).
8.1.2. not entail the obtaining or attempting to obtain, the Service by
re-arranging, tampering with, or connecting with any facilities of
OtraGuide, or by any trick, scheme, false representation or by or
through any other fraudulent means whatsoever.
8.1.3. not entail the obtaining, accessing, altering or destroying any
one or more from the data files, programs, procedures and information of
OtraGuide or of another User of the Service.
8.1.4. attempting and/or assisting another to perform the acts
prohibited in 8.1.2 and 8.1.2 above.
8.1.5. not interfere unreasonably with the use of the Service by any
other User or authorized person.
8.1.6. not be threatening, fraudulent, abusive, harassing, defamatory,
invasive of privacy or publicity rights, vulgar, obscene, profane,
indecent, or otherwise objectionable or inappropriate as determined by
OtraGuide at its sole discretion; and
8.1.7. not cause any PDPs to be transmitted to the Server.
8.2. The User warrants that all the information that it supplies to
OtraGuide shall be accurate, complete and true in all respects and the
User agrees that it shall notify OtraGuide immediately of any changes to
such information or if such information becomes out of date.
8.3 Breach of any of these warranties shall result in the User being
banned from using the Service by OtraGuide acting in its sole
discretion, without prejudice to any claim or rights OtraGuide may have
relating to such breach.
9. EXCLUSION OF WARRANTIES / LIMITATION OF LIABILITY
9.1 No liability for attending Events and/or Venues: The User
acknowledges and accepts that OtraGuide is purely a platform for Users
to find Promoters/Events and Venues and acts as agent of the Promotor
and/or Venue to enable Users to conclude ticket purchases or
bookings. OtraGuide does not have any control over any Promoter, Event
or Venue or the service provided by such Promoter, Event or Venue, and
accordingly takes no responsibility for damages, injury or loss of any
kind incurred by the User from attending an Event and/or Venue via
Tickets purchased or a booking made via the Website, or a User being
refused access to an Event or Venue for not complying with the Event or
Venue regulations. In such circumstances the Venue or Promoter (as
applicable) will be directly liable to the User, however it is the
responsibility of the User to familiarize themselves with the Venue's or
Promoter's (as applicable) rules and regulations prior to attending the
Venue and/or Event.
9.2. The Service is provided \"as is\" without any warranty of any kind
either express or implied. On occasion the Service may be interrupted or
suffer technical errors due to factors beyond our control. OtraGuide
shall use reasonable endeavors to rectify any issues. OtraGuide monitors
its systems to ensure that all automated facilities may be available for
'Out of Hours' service, however this is not a given. In relation to
Promoters and Venues, OtraGuide will offer technical support of its own
systems during normal working hours but is not responsible for the
technical support of any Promoter's or Venue's website, hardware or
systems. OtraGuide are not responsible for the promotion of Venues,
Events or Ticket sales, and use of the Service by a Promoter and/or
Venue does not guarantee the sale of any Tickets or any bookings at such
Venue respectively.
9.3. Subject to clause 9.5, OtraGuide (including its directors,
employees or other representatives) will be not be liable for loss of
profits; loss of business or revenue; consequential damages; depletion
of goodwill or similar losses; loss of anticipated savings; loss of
goods; loss of use; loss or corruption of data or information; or any
special, indirect, consequential or pure economic loss, costs, damages,
charges or expenses in connection with the use of the Service.
9.4. Subject to clause 9.3 and 9.5, in the event that OtraGuide incurs
any liability, such liability shall in all cases be limited to:
a) in relation to Users who have booked a Venue or purchased Tickets
for an Event, one hundred pounds or the price of any applicable Tickets
purchased/booking made for a Venue, whichever is the higher.
b) in relation to Venues, the fees actually paid by the Venue in
question to OtraGuide in the year preceding the date on which the latest
event giving rise to the loss occurred.
c) in relation to Promoters the amount of commission actually paid to
OtraGuide in respect of the Event in question.
d) in relation to Reps, the value of any fees paid to such Rep within
the 3 months preceding the date on which the latest event giving rise to
the loss occurred.
9.5. Notwithstanding the foregoing, none of the exclusions or limitation
in this clause 9 are intended to limit any rights a User may have as a
consumer under local law or statutory rights which may not be excluded,
nor in any way exclude or limit OtraGuide\'s liability to a User for
fraud, or death or personal injury resulting from OtraGuide negligence
or that of OtraGuide employees or agents.
10. INDEMNITY RELATING TO PROMOTERS AND VENUES ONLY
Promoters and Venues shall indemnify and hold OtraGuide harmless from
all claims and all direct, indirect or consequential liabilities
(including loss of profits, loss of business, depletion of goodwill and
similar losses), costs, proceedings, damages and expenses (including
legal and other professional fees and expenses) awarded against, or
incurred or paid by, OtraGuide as a result of or in connection with any
claim made against OtraGuide in respect of any liability, loss, damage,
injury, cost or expense sustained by OtraGuide \'s employees or agents
or by any User or third party to the extent that such liability, loss,
damage, injury, cost or expense was caused by, relates to or arises from
attendance by a User of an Event or a Venue itself, or is as a
consequence of a breach or negligent performance or failure or delay in
performance of the obligations of the Venue and/or Promoter under these
Terms.
11. TERMINATION
11.1. Any party may terminate the contractual agreement governed by
these Terms immediately by notifying the other party in writing, without
prejudice to any rights or claims accrued by either party prior to the
date of termination under these Terms. Upon termination the User shall
cease to have any right to use the Website or Service.
11.2 In the event that a Venue or Promoter fails to pay any fees agreed
separately in writing with OtraGuide for use of the Service, then
OtraGuide may terminate the Promoter's or Venue's (as applicable) use of
the Website and Service with immediate effect acting in its sole
discretion, without prejudice to any claim or rights OtraGuide may have
prior to such termination.
12. WAIVER
Failure or neglect by OtraGuide to enforce at any time any of the
provisions hereof shall not be construed nor shall be deemed to be a
waiver of OtraGuide\'s rights hereunder nor in any way affect the
validity of the whole or any part of these Terms nor prejudice
OtraGuide\'s rights to take subsequent action.
13. ASSIGNMENT
13.1. Neither these Terms nor the benefit of the Service may be assigned
or transferred by the User whether voluntarily or involuntarily or by
operation of law, in whole or in part, to any party without the prior
written consent of OtraGuide, and OtraGuide reserves the right to charge
for any time or costs incurred by its staff in so doing. No such
assignment by the User howsoever occurring shall relieve the User of its
obligations hereunder.
13.2. OtraGuide is entitled to assign or transfer any or all of its
rights and obligations under these Terms or the benefit of the Service
at any time without the need for any consent from any User (including a
Promoter and/or Venue).
14. TERMS RELATING TO REPS ONLY
14.1. OtraGuide provide a platform and functionality for Reps to enable
them to promote Tickets on behalf of Promoters.
14.2. The commission rate is set by the Promoter, not OtraGuide.
14.3. Under no circumstances are Reps considered to be 'employees' of
OtraGuide or the Promoter.
14.4 Reps should report any technical issues with the rep platform to
OtraGuide.
14.5 OtraGuide shall not be liable for any loss incurred by technical
issues on the Website.
14.6. All commissions are tracked through the Rep's individual tracking
link.
14.6.1. Commission will only be paid for sales of Tickets that come
through to the Promoter's event page through the Rep's individual
tracking link.
14.6.2. Where Events are cancelled, or the Ticket is refunded for any
reason, commission will not be paid to the Rep under any circumstances.
14.6.3. OtraGuide will not owe any commission to a Rep in respect of a
Ticket sold by the Rep, unless and until it has received the
corresponding payment for such Ticket from the Promoter.
14.6.4. Reps can only make a withdrawal on funds from accrued commission
providing the total is more than £10.
14.6.5. Subject to the other sub-clauses of this clause 14.6, commission
will only be paid once the event date relating to the Ticket has passed
and at the latest within 60 days of the event.
15. TERMS RELATING TO PROMOTERS ONLY
15.1. OtraGuide reserves the right to withhold funds (i) at any time as
OtraGuide determines to be necessary for the processing and settlement
of all refunds, disputed charges, charge backs, customer complaints,
allegations of fraud, and other discrepancies (ii) in the event that the
Promoter has outstanding debts to OtraGuide, in which case it may
withhold all revenue for Tickets sold until such debts are paid and
cleared in full and (iii) as otherwise permitted pursuant to these
Terms.
15.2. Promoters agree that all revenue from Tickets for an Event is only
due and payable to Promoters following conclusion of the applicable
Event (even if OtraGuide sends advance sums to the Promoter under clause
15.4) and all revenues from Tickets sold via the Website ultimately due
will be net of all service fees and commissions which shall be retained
by OtraGuide, and any refunds, disputed charges, charge backs and other
deductions which OtraGuide judges necessary, acting in its sole
discretion, in order that it may settle any issues with its Users who
have purchased relevant Tickets.
15.3. If (i) payments have already been made by OtraGuide to a Promoter
for Tickets sold by OtraGuide to a User under clause 6a or (ii) the User
purchases Tickets for an Event under clause 6b (Direct Pay Ticket
Sales), and that Event is cancelled, such Promoter will immediately
issue refunds directly to Users who have purchased a Ticket via the
Website for the cancelled Event, within ten working days of the date on
which the Event is cancelled.
15.4. The Promoter agrees that any payment by OtraGuide of revenue from
Tickets sold under clause 6a prior to three working days after the Event
date of the applicable event are merely advances of amounts that may
become due to the Promoter under these Terms and that OtraGuide may
demand such advances back, in its sole discretion, and the Promoter
shall thereupon within 5 working days, after such demand, pay back
OtraGuide such advance or any portion thereof demanded by OtraGuide.
15.5. All communications or disputes regarding refunds are between the
Promoter and User who purchased Tickets on the Website, and OtraGuide
will not be responsible or liable for, and the Promoter hereby agrees to
fully indemnify OtraGuide and its affiliates for any claims for refunds,
errors in issuing refunds, or lack of refunds, and/or charge backs and
associated costs incurred by OtraGuide in connection with the purchase
of Tickets via the Website.
15.6. All Promoters acknowledge and agree that OtraGuide shall have the
right to force a refund of any or all Tickets at any time if OtraGuide
receives complaints from a substantial number (as determined by
OtraGuide in its sole discretion) of Users with respect to the
applicable Event or another Event held by a Promoter, or OtraGuide
determines in its sole discretion that a Promoter has engaged in any
fraudulent activity or made any misrepresentations.
15.7. OtraGuide uses secure payment systems, but in the case that any
fraudulent purchase made by a customer and a charge back occurs in
respect of a payment that OtraGuide has transferred to the Promoter,
then OtraGuide will invoice the Promoter for such charge back to be paid
to OtraGuide within 5 days of receipt of invoice and may deduct such
sums owed to it by the Promoter from any revenue taken by OtraGuide on
behalf of the Promoter, even where this relates to a different Event.
15.8. Any funds due to the Promoter will be remitted to the Promoter
within 3-5 working days after the relevant Event to a bank account
nominated by the Promoter prior to this date or as otherwise agreed in
writing with OtraGuide.
15.9. All booking fees and commission rates charged by OtraGuide are
subject to the Curacao sales OB (Omzelbelastin) TAX which will be added
on to such fees and commissions.
15.10. All Promoters must use the OtraGuide ticket widget/link provided
by OtraGuide on their websites for selling Tickets to Events unless
separate agreement to the contrary is made between the Promoter and
OtraGuide in writing.
15.11 OtraGuide reserves the right to remove and halt ticket sales and
any associated promotion of the Promoters event at their discretion.
15.12 Any commission owed to OtraGuide by Promoters for ticket sales is
nonrefundable once the net payment has been made to the Promoter for
ticket sales.
15.13 If a Chargeback is raised by a User for any events run by the
Promoter, we reserve the right to refund the payment to the cardholder
at any time.
15.14 If we suspect fraud on any transactions relating to the Promoters
events, we reserve the right to cancel and refund the purchase.
15.15 Our Privacy Statement explains our responsibilities and how we
look after your data.
16. NOTICES
Any notice required or permitted under these Terms or required by
statute, law or regulation shall (unless otherwise provided) be in
writing and shall be delivered in person, or sent by registered mail or
air mail as appropriate, properly posted and fully prepaid in an
envelope properly addressed to OtraGuide as follows: OTRA GUIDE LLC
5971 W, 3^rd^ St, Los Angeles, CA, 90036, USA or to such other
address as may from time be designated by notice set out on the Website
or otherwise notified to the User. OtraGuide may either email Users at
the email address provided by such User or notify Users of any matter by
displaying a message on the Website (at its sole discretion).
Any such notice displayed on the Website shall be considered to be
received within six working days after it was posted on the Website, and
if emailed to a User, at the time the email was sent.
17. INVALIDITY
If any provision or part-provision of these Terms is or becomes invalid,
illegal or unenforceable, it shall be deemed modified to the minimum
extent necessary to make it valid, legal and enforceable. If such
modification is not possible, the relevant provision or part-provision
shall be deemed deleted. Any modification to or deletion of a provision
or part-provision under this clause shall not affect the validity and
enforceability of the rest of these Terms.
18. ENTIRE AGREEMENT
These Terms supersede any arrangements, understanding, promises or
agreements made or existing between the parties hereto prior to these
Terms in respect of the Service and constitute the entire understanding
between the parties hereto regarding the same. Except as otherwise
provided herein, no addition, amendment to or modification of these
Terms shall be effective unless it is in writing and signed by and on
behalf of both parties.
19. THIRD PARTIES
Nothing in these Terms confers or purports to confer on any third party
who is not a User (or a Venue or Promoter or Rep), any benefit of any
right to enforce any of these Terms pursuant to the Contracts (Rights of
Third Parties) Act 1999.
20. CONFLICT
In relation to Promoters and Venues only where relevant, in the event of
any conflict between these Terms and the terms governing use of the
OtraGuide Software, then the terms relating to the OtraGuide Software
shall prevail.
21. LAW
These Terms shall be governed and construed in accordance with English
Law and parties hereby submit themselves to the exclusive jurisdiction
of the English Courts in respect of any claim (including non-contractual
disputes or claims).
** 22. TERMS AND CONDITIONS FOR COMPETITIONS**
Email entries for competitions can only be done on the online form on
the competition homepage. One entry per person, no bulk or third-party
entries.
Competitions are open to all UK residents (over the age of 18) except
employees of OtraGuide, the companies or organisations with whom the
competition or offer is being run, their agents or anyone directly
connected with the promotion.
Prizes are as stated only, and no cash alternatives will be given.
However, a Promoter has the full and free right to alter arrangements or
prizes should circumstances change.
All entrants to competitions and offers are deemed to have accepted
these rules and agreed to be bound by them and agree to co-operate in
any publicity that may arise.
The closing date for receipt of entries is as stated for each individual
competition online. The winner(s) will be drawn at random from all valid
entries, and will be notified by telephone, email or post within two
weeks of the closing date.
The winning answers and the names of prize winners will be made
available to those who send an SAE to WFL Media head office at 86-90
Paul Street, London, EC2A 4NE
The decision will be final, and no correspondence will be entered into.
All entries and copyright in them automatically become the property of
OtraGuide.
**23. OTRAGUIDE VOUCHERS TERMS AND CONDITIONS **
· All Vouchers are issued by and redeemable in the sum stated, against
the venue or event organizer (subject to availability).
· The Voucher is non-transferable (except as expressly agreed with the
venue/event organizer) and non-refundable.
· It may only be redeemed once and expires on the expiry date.
24. ADVERTISEMENTS
24.1 Advertisements placed on the DMN website are in no way intended
as endorsements of the advertised products, services or related
advertiser claims by DMN.
24.2 Whilst every effort has been made to make sure the accuracy of
the content of the advertisement(s) placed on the DMN website, DMN
cannot accept any liability for errors or omissions contained in any of
the advertisements placed on the DMN website. DMN does not accept any
liability for any information or claims made by the advertisement or the
advertiser.
24.3 Advertisements placed on the DMN may be subject to geographical
exclusions.
24.3.1 Advertisements of products and services that contain alcohol
may not be available in Scotland due to Scottish licensing laws.
24.4 Where an advertisement contains links to other websites or
materials provided by third parties, these links are provided for your
information only. DMN has no control over the contents of those sites or
resources and accepts no responsibility for them or for any loss or
damage that may arise from your use of them.
25. REFERRALS
25.1 If the User has the referral element included in its OtraGuide
agreement, it must complete the venue listing information by using the
forms within the 'My Account' section of the OtraGuide website.
25.2 Should the User not complete its venue listing, OtraGuide reserves
the right to complete the venue listing on the User's behalf using
information sourced online via the User website, social media accounts
and other similar publications who have referenced the User's business.
25.3 It is the responsibility of the User to ensure that the information
within the venue listing is correct and if not, the User must update
this. OtraGuide shall not be liable for inaccurate or out of date
information.
Privacy Policy
At OTRA GUIDE, Inc., we take your privacy seriously. Our app is designed to enhance your travel experience while respecting your personal information. Here’s a quick summary of how we manage and protect your data:
- Data We Collect: We collect information like your name, email, location data, and usage patterns to provide personalized recommendations and services, like booking events, tours, and accommodations.
- How We Use Your Data: Your data is used to offer tailored experiences, improve our services, manage bookings, and provide relevant suggestions for restaurants, beaches, and events.
- Sharing Data with Third Parties: We only share your data with trusted partners for essential services, such as payment processors, booking agents, and analytics providers. Your data will never be sold to third parties.
- User Control and Privacy Choices: You have full control over your personal information. You can update your preferences, opt out of data sharing, or delete your account and data at any time.
- Security Measures: We employ industry-standard security practices, such as encryption and secure data storage, to protect your personal information.
- Cookies and Tracking: Our app uses cookies and similar tracking technologies to enhance your experience, analyze usage, and serve relevant content.
- Your Rights: Depending on your location, you may have rights such as accessing, correcting, or deleting your data. We are committed to helping you exercise these rights.
- Updates to This Policy: We may update this privacy policy from time to time. You’ll be notified of any significant changes via email or in-app notifications.
For any privacy-related questions or requests, feel free to reach out at Info@otraguide.com